In addition to being a frustrating and inconvenient experience for a homeowner, a poorly executed HVAC repair or installation costs time and money for the company performing it. It’s bad business on every front.
There are many reasons why a job can go wrong, and in the vast majority of cases, it comes down to the skills and training of the technician performing the repairs. This can be an unfortunate by-product of a company’s growth, and the hurried need to hire more technicians without thoroughly vetting their skills.
At Local Choice Heating & Air, we’ve made a commitment to achieving controlled and sustained growth, employing only the most qualified and highly trained service personnel. Does this mean we’ll miss out on some income opportunities? Sure it does. But we will absolutely not sacrifice quality for growth or income—that remains our ongoing promise to you.
Our hiring process is one of the most stringent in the industry. In addition, our technicians undergo ongoing training and education, as well as thorough background checks. We incentivize them to handle the job at hand correctly versus try to sell you something you don’t need. And we use all of our own employees for AC and furnace repair and installation—never subcontractors.
Perhaps most importantly, our work is 100% guaranteed. In the rare scenario that something does go wrong after a repair or installation, you have the confidence of knowing that we will make it right, on our dime, as soon as possible.
Not every HVAC company has made this promise to its customers, but we have. With over 30 years of experience in the field, I personally stand by our employees and our work, as well as our unflinching commitment to doing the job right, the first time, every time.