I have an unusual heating system, called pneumatic heating. Extremely difficult to find a qualified pneumatic technician. Been getting misinformation alot, I called Local Choice Heating and Air, another company that cannot help.
BUT, this is the great part, when I called and got Don, the manager he doesn’t just blow me off, he wants to help and doesn’t just give me a new lead, but ALSO tells me about a program that helps low-income homeowners like me. I am so glad I talked to Don, not just another indifferent, bored person on the phone, but interested in helping people, interested in how to give the best help to each person he encounters. Cool.